Use one practical operating checklist while keeping each customer’s Company, access, environment credential, invoice history, support trail, and handoff distinct.
01Firm and client setup
Create the Firm context, provision the customer Organization and first Company, and collect the legal, business-activity, and environment details needed to begin without blending client records.
02Governed workspaces
Keep customer ownership separate, grant explicit Firm-member access, switch Company context deliberately, and resolve buyer, item, HS Code, UOM, and tax details in the correct workspace.
03Qualification and handoff
Track applicable-scenario progress, validation, posting, failure guidance, and activity history so each customer can review where their Digital Invoicing work stands.